Privacy policy

Privacy Policy


Good Nutrition Private Limited (hereinafter “we”, “our”, or “ours”) respect and appreciate your privacy. In general, there may be times where you can browse, access the Website without sharing your personal information or sensitive personal information as the case may be. However, under certain circumstances we may need the said information; consequently this Privacy Policy (“Policy”) describes how the data obtained during your visit to the Website is collected and used. We recommend that you read and understand this Policy attentively. By accepting this Policy, you agree and are bound by these terms and conditions contained hereunder. In case you do not agree to such terms you are directed to not access the Website or the materials obtained from it. This Policy has been prepared in accordance with Rule 4 of The Information technology (Intermediary Guidelines) Rules, 2011.

1. What are the types of information we collect?

Personal Information

Any information associated with the identification of a person is personal information. We use this information to understand your needs and give a better and enhanced experience the next time you visit. At certain places of the Website you may, while placing your order or otherwise as per your needs, be asked to create an account, subscribe to emails, participate in online meetings/discussions, contribute to documents, provide valuable feedback, register for events, and/or participate in other activities. While filling such pages, you may enter your name, address, email, phone number, age, sex, etc.

Sensitive Personal Data

Shall mean and include password, payment instrument details, biometrics information, sexual orientation, medical records, financial information, or any detail relating to these factors as related to body corporate for providing financial services, and any information received under such factors by corporate body for processing, stored, or processed under lawful contract or otherwise.

Your personal information or sensitive personal data is not shared with any third parties other than our payment gateway partners, delivery partners, product research partners or related partners and their respective privacy policies will be applicable in such cases.


A cookie is a small piece of information collected by the Website when you visit and then sent to your browser so that the next time you visit, the Website has a fair presumption of your preferences. It helps to keep a track of the pages you last visited on the Website. So, the next time you visit the Website the content displayed may be customised as per your needs and be relevant and as valuable as possible. The decision to consent to the cookie is at your sole discretion. However, in case you do not consent to the same, you may not be able to access certain features of the Website or place your orders or participate in activities that require registration, or you will have to re-enter credentials each time you log in. Your non personal information collected from cookies is not linked with personally identifiable information without your prior consent.

Web Beacons

The Website also uses web beacons to collect your non personal information and the websites of sponsors, or members, and your interest in special promotions, newsletters and other activities. Information collected by beacons helps us to derive an analytical figure about how many people are using the Website, or of sponsors, how many people are checking our mails, etc. In any case, that does not mean that we do track your activities outside or those of our sponsors. Your non personal information collected from web beacons is not linked with personally identifiable information without your prior consent.

Non Personal Information

Any information not associated with the identification of a person. It helps us understand and analyse how the visitors use the Website. Generally, such information is about data usage and operation.

Aggregate Information

Such information includes details relating to the computer of the user. Our Website may access your IP address (the internet address of your device) in relation to your account with us or your orders or your preferences.

Log Files

Anytime you download or request to download any resource available on the Website, we may keep a record of your data and IP address in a log file. By collecting such information we attempt to track user movement, administer the Website for business purposes only.

2. Use of the Information

The non personal data compiled is used to check the usability, effectiveness and efficiency of the Website. This eventually helps us create and customise the content subject to the data compiled, hence giving the user an enriching experience.

The personal information and sensitive personal information collected is used exclusively for business purposes e.g., for processing the order, delivering the products, generating invoices, or suggesting alternative goods or research purposes. Further, through such collections we also are aware of your personalised interest hence we can provide better user experience in the future. We assume that you have consented to give all your personal information or sensitive personal information to us after having read and understood the Terms & Conditions of which this Privacy Policy is also a part. To facilitate the transaction efficiently and error free we have partnered with various payment gateways and aggregators, so if you purchase any product from the Website we shall provide your collected personal information and sensitive personal information with them and we shall agree to their privacy policy.

You are vested with full right to unsubscribe any newsletter, custom surveys, direct marketing, market research information or any such related document / information which you may have intentionally or unintentionally may have subscribed to.

3. Information Sharing

We may share your personal information or sensitive personal information in case we need to protect our business interests, when we believe or have reason to believe that you have been involved in any wrongful conduct, or any activity which otherwise be against the legal framework. Moreover, we are under an obligation to disclose your personal information and sensitive personal information pursuant to any judicial proceedings or government protocols.

We bear no liability for the actions of other users who may misuse, sell, or collect your personal information and sensitive personal information if posted on the Website’s forums, text boards, in full or in part. Such platforms are public in nature so please take reasonable steps to ensure your privacy.

Link to Other Sites

This Website may include links from third-party sites for your convenience. In case you browse, access or operate those sites, you will leave our Website. We do not under any circumstance, operate these third-party sites and hence we cannot represent and warrant that their privacy policy may be the same or be similar to that of ours. Therefore, you are directed to pay attention to detail to their privacy terms and conditions.

4. How do we protect the collected information?

After you place an order, there are various security measures taken by the Website to ensure that your personal information or sensitive personal information remains private. The data is being stored in an encrypted format so that there is no unauthorised use. However, please take a note that no security wall mechanism is 100% secure; hence while providing your personal information or sensitive personal information shall be at your own risk. Any misuse, interception or alteration of such information shall not constitute a breach or liability of any sort (including monetary) on us. Please be careful while providing your personal details. We shall not be liable for any mishap.

5. Children’s Policy

Our Policy is not targeted to anyone under the age of 13 years. No information is intentionally collected from children under the said age group. We also encourage parents, guardian to take interest in their children’s online activities.

6. Contact Details

You can contact us at “Contact Us

This Privacy Policy was last updated on 1st August 2022.

With the advent of new technologies and amendments in the laws we reserve a right to update our policy periodically without your prior consent.

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